About Us

4.9

Based on 157 reviews

We recently had a clog in our basement, and Jordan Hayes from DrainCam Plumbing provided excellent service! He responded quickly, arrived promptly, and tackled the issue with great expertise. Jordan’s professionalism and efficiency turned what could have been a stressful situation into a smooth and hassle-free experience. We couldn’t be happier with his five-star service and would highly recommend him to anyone in need of plumbing assistance. Thank you, Jordan!

Jaideep Chaudhary

1730477605

I was really impressed with DrainCam. They were quick to get someone out to look at my plumbing issue, and the three service personnel who came were super professional and got right to work. The whole problem was sorted out in under an hour, which was such a relief. I’m glad I followed the recommendations to call them, and I’d definitely recommend DrainCam to anyone who needs fast and reliable service.

Didier Santos

1730229511

I noticed a DrainCam employee at a neighbors and coincidentally needed a camera for a drainage issues with my pool.I spoke with the employee who checked out what I needed, and he made arrangements to attend the next day.The employee was extremely professional and had excellent advice to further assist with my issue.At this time I'm not finished with their service but I would definitely recommend them for any drainage problems you might have.

Dave Phillips

1730219263

It was a great pleasure to work with this company. They came on time and had the work done in efficient time, they cleaned up any mess they made and left my home the way it was before the work started. If we have any more plumbing work to do at our home we will be calling DrainCam. I would recommend this company this company to friends and family.

Jim & Rachel Smardon

1729629550

The team was great and professional. George identified a problem 4 different plumbers in the past have not. Very impressed on his detailed observation, I will be a continuing customer.

Benjamin Selmani

1729606723

Highly recommend.I called at 5pm and a tech was sent out within the hour for no extra charge. George gave me an estimate over the phone and that was the cost.. No ‘extra’ charges. Rob was the tech.I had a bad experience with Superior plumbing from St. Thomas who quoted $2500 for a fix that cost $20 to fix by my husband.

M Lee

1729032427

We wanted to take a proactive approach and have our weeping tiles scoped for possible root invasion. Got very prompt service and was given very good advice. Thankfully, no problems were suspected at this time however, I am very confident that should we encounter problems in the future, we will confidently, contact DrainCam again.

Skeezix

1728122481

There’s a reason this company has over a hundred 5 star reviews… I was fortunate enough to have Draincam pop up in my google search for plumbing services to deal with an emergency flood situation. I can say that throughout a very stressful and painful insurance claim process, coming across DrainCam and dealing with them was a breath of fresh air, and literally the only pleasant part of the whole insurance claim process. George, the owner, is a rare gem who expeditiously addressed everything that insurance requested. His team was very professional and pleasant onsite. I have full confidence in the quality of their work. Randomly coming across Draincam for plumbing work was like lucking out and finding your favourite new hairdresser that you can trust to do a great job. I hope I never have to call Draincam again to deal with a flood situation, but if I ever need plumbing services, they’ll certainly have my business. Great company. Great leadership. Highly recommend.

Lola Govedarica

1726011134

They were very responsive and good service. I had my faucet blocked due to drain cap at it is blocked. I feel it was a bit overpriced just to remove the cap which was $70. But other that everything was great. Rob's service was good.

akash lochan

1725995206

I had an amazing experience with this company! The professionalism and customer service was outstanding.Punctual, worked with efficiency, took the time to explain what was the issues, how he was going to resolve it and what product to use in the future. I highly recommend them to anyone looking for quality products and excellent service.

Stacy Grant

1721831628

DrainCam did an amazing job fixing my kitchen sink which was leaking from the drainage pipe. They were prompt, professional, and efficient. The plumber quickly diagnosed and resolved the issue, explaining everything clearly. I recommend them for your plumbing needs.

Sandra Ezerebo

1721522864

These guys are great and I would certainly recommend them based on my experience today. George was kind and accommodating when I called and had us booked in for an appointment in under 24 hours. The two gentlemen who showed up, Jordan and Cyle, were as professional as knowledgeable as we could have asked for. They showed up right on time and fixed our sink quickly and at a price that was more than fair. While I hope not to have any more plumbing crises anytime soon, we'll definitely be calling DrainCam when we do.

Kyle Geraghty

1721173181

The guys from DrainCam were so easy and responsive to coordinate with. They showed yo the next day ready to fix our situation and got it all done quickly & cleanly! We run a shop on Talbot Street so having a team come in and work as good as they did was so helpful as it caused no disturbances. Aside from solving or issue, they were so professional and polite; great communication! Thanks DrainCam!

Eric Bargenda

1720711744

We had a clogged toilet and with DrainCam resolved the issue in less than 30 minutes!! They were on time, work fast and provided an amazing service. The team is also very kind and great to communicate. I highly recommend DrainCam, and will be using them in all future plumbing services. They are amazing and I cannot recommend them enough!

Karyah

1720705082

I cannot say enough good things about this company! Sunday of a long weekend they responded to my emergency sewage flood and were here within a few hours, solved the issue and charged a fair price. Highly recommend you give them a call for all your plumbing needs, I know I will!

Tara Cooke

1719840448

George and his team are very professional, friendly and knowledgeable. Pleasure to deal with. They were on time and stuck to their quote which seemed more than fair. We would highly recommend them.

kenneth andersen

1719686986

I desperately needed my drain unclogged and George was fully booked but he took the time to walk me through a couple different ways to unclog my drain. After a few attempts, it worked!! We are so appreciative that he took time out of his busy schedule to offer his suggestions. I could not be more grateful. Definitely will be using George for our all future plumbing needs. Very personable and patient!

Daniela

1719016235

I had a stubborn kitchen sink that started backing up. The water would eventually start to drain but it was super slow. I had the guys from DrainCam come over to work there magic. It took a couple of trips but the guys tried everything they had to fix the problem. They had lots of different tools and techniques to use and finally got the sink draining as it should (hopefully it stays that way lol). Big shout out to Rob!! Great guy and he wouldn't quit until the issue was solved. I recommend the DrainCam crew if you ever find you're in a situation like mine.Thanks again guys 🍻

David Depierro

1718310604

Excellent business. Helped me troubleshoot and fix my issue over the phone. Didn't end up needing to come out Very knowledgeable and excellent customer service will definitely use down the road!

Rob McLellan

1718233000

George came to the rescue on Sunday of the Victoria Day long weekend. He cleared a blockage in my pool line going to the pump/filter. It could have been a much more serious and potentially expensive fix but thankfully George had the right tools and know how to get the job done. Highly recommend.

Christopher Smyth

1716176155

I’m impressed with all levels of your serviceCalls promptly returnedIssues reviewed and addressed same dayIndividuals, Rob and Jordan polite, informed and competent, willing to discuss issues with understood details to both myself and my wifeFollow up work was completed on 24 hrsEstimate was maintainedPatience while I made payment a week later was appreciatedNo concerns experienced, Dal

Dalton Harrisgreen

1715376362

DrainCam for the win! More specifically Dale and Kyle, these gentlemen are a cut above.Great communication before, during and after.Diagnosed the issue while explaining things to me(had a few question). Within 20 mins they gave me a run down of all my options to move forward, and a quote with the option to fix the issue on the spot. Also needs to be mentioned, my dog is a blind rescue and she was beyond comfortable with Dale and Kyle in and out of the house. Thanks again folks!

Samuel Isfanescu

1712066454

I highly recommend Drain Cam for your plumbing needs. They are super professional, kind and responsible with their services. I had a drain pipe rupture from my bathroom sink and they quickly diagnosed the situation and replaced it the day after I called. Their was some water leaking after the install and they quickly came to check it out until they were sure everything was fine! Really easy to communicate with and they went above and beyond my expectations. The price for the job was very fair too!

Adalberto Lazo Castro

1710631823

DrainCam crew did a great job in making my basement bathroom a reality. Extremely professional crew, quick yet thorough work. In an out in a couple of days and worked around my schedule to reduce the noise impact for me while I work from home. Will be recommending to anyone I know for any kind of plumbing work.

Rob Mikula

1710549801

We hired Master George and Master Richard to replace valves on numerous occasions. They are reliable, trustworthy and reasonable in their rates. For preventative maintenance, they came in last year to replace the kitchen valves of 3 apartments. They came back this year to replace the bathroom valves of the same apartment. They worked with the building manager to do the main shut-off and my tenants for access. The gate valves were swapped with low-profile, quarter-turn Dahl ball vales. The solder job was neat, and the work was professional. They are not the type to complain, fuss about little issues, and demand more money for small details. I recommend this team if you are an out-of-town landlord looking for a turnkey plumbing team in London. Don

Donald Wong

1709427355

Rob came to install a new bathroom sinkinto my existing vanity. He was kind, polite and efficient. My dog was a fan too. I’m really happy with the silicone application as it’s smooth and even, no clumps or sloppy work. He was also diligent in cleaning up any mess he made. You can call me a very satisfied customer. Thank you!

Becka Way

1709246728

The tech was very friendly and respectful. Make sure to ask for a quote. I could have removed the toilet and put on a new one for nearly the same price. My loss as I did not ask. Otherwise, good service

Maria Herr

1709144295

Excellent friendly service! DrainCam were able to arrive same day and completed the job efficiently when the competition was not able to. I highly recommend DrainCam services to everyone.

Mike Bucci

1707612272

Just from a phone call, I can tell these guys are amazing!I can't use them for my plumbing needs, but I called for a plumbing supply after hours. And I feel much better having spoken to him & not being laughed at for my abnormal request to buy a sump pump at 10 at night like a late night drive through. He even answered a stupid question with the assurance no question is stupid.That's the kind of interaction that would have them do everything plumbing related if not 75 km away.I recommend

Cara Brass

1706670057

These guys were great! Fast, professional and very reasonable. We have a dry basement again! They also cleaned up after themselves and didn't leave a trace that they were here. They even cleaned off my basement stairs! I highly recommend them.

The Ripped Club TRC

1706039776

Called DrainCam with a clogged kitchen sink. George was awesome. Very knowledgeable and took the time to explain what was going on and what he was doing. He was polite and courteous. He unclog it, repiped everything the proper way. When he filed the sink to test it he wasn't happy with how it was draining, so he resnaked the pipe until he got water tornados when it drained. Very pleased with the service. I will call again if I have the need. Thank you George, appreciate your hard work.

Mike Doolittle

1700879851

DrainCam is professional and responsive. They arrived when they said they would and George responded very quickly to my questions. The work they did is high quality and looks amazing. New shower install (along with moving drain in concrete), install of toilet and vanity. George, Dale and Mike all showed professionalism in every interaction. Highly recommend this company.

Chris and Bobbi Humphrey

1700616911

Highly recommend working with the team at DrainCam.There is a reason they are highly rated: Friendly, good communication, and timely service. I had an inspection and jetting done this month and I couldn't be happier that I chose DrainCam. I was educated on the whole process and felt that the team is really respectful of the client. I felt great supporting this business and you should too. 10/10

J M

1699408712

The professional technicians showed up when they said, same day i called and even worked late on a friday evening and got to business.They preformed way better than the other plumber I had earlier, and fixed the clogged line which was tricky as some of the plumbing was done wrong. I should of called drain cam first.The wife and I are so happy to be able to use the water and drains again in the house.I would strongly recommend using them for any of their services.They even provided a quote to reinstall the piping that wasn't to code.

Brad Barons

1697245807

I read the online good reviews before I hired this company to unclog my kitchen sinks. We used different companies before and could not get at the heart of the issue. These guys had the patience and creativity to help. They found two auger heads stuck in the drain pipe. With much time and creativity they got them out, where other companies could not accomplish the job or even attempt to do so. Thank you, George and Kyle.

l wong

1696373420

Cyle was amazing! I would definitely recommend this company and especially him to anyone in the future. They were both very informative and took me through everything step by step of the procedures required to get my issues efficiently cleared up in a cost effective and timely manner

Courtney Shubrook

1695229517

We needed to install a sump pit and pump to resolve our basement flooding problem. The team at DrainCam completed the project on time and on budget. George, Dale and Kyle took the time to explain what was being done and did great work on the installation. Highly recommend and would definitely hire them again for future projects.

Dan Van Bakel

1695157920

I have only AMAZING things to say about DrainCam and the employees that work for them! There is absolutely nothing negative about my experience in using them for my plumbing needs. They were punctual, professional, and attention to detail was off the charts! They left no stone unturned when dealing with my predicament! I would recommend them over and over again to ANYONE in need of a quality plumbing service!😎👍

Chris Kindree

1694531131

Called on Saturday morning with what I thought was a major toilet issue, and an extremely nice polite and knowledgeable skilled plumber (Dale) arrived quickly and solved my problem in no time. They juggled their schedule so they were able to accommodate me and my issue in short order. What great service!I wholeheartedly recommend DrainCam for all of your plumbing needs!

Peter Murphy

1692477565

We had contacted them in regards to an issue that arose after we moved into our newly built home. We had issues and didn’t want to use the original plumbing company that did our home.They came out quickly and all were very professional and friendly.We were smelling sewage in our new home and with the quick response of Draincam and fitting us in to fix this issue. We are happy to say we can have our air on again and no more smells and sewage in our basement. Thank you so much. We 100% recommend DrainCam.

GaretsMOM12

1690411630

I called drain cam to snake and camera my sewer pipe. After inspection and they showed me the issues that were found causing my basement flood. I received a quote and description of the work that needed to be done and they were able to perform the work needed in a timely fashion. I would highly recommend them to anyone and everyone.

Tyler Hook

1690396270

Timely and high quality service! My sewer line was broken in multiple places which caused water to flood into my basement. After speaking with other plumbers to try to resolve the issue I met George from DrainCam. He was very knowledgeable, professional, and completed the job with urgency. He also helped me understand what actually needed to be done vs what other plumbers were trying to sell me. More-over he delivered with quality ensuring backups wouldn’t occur in the future on the city side of the sewer line. If I could give a 6th star I would!

Andrew MacFarlane

1687993502

Drain Cam replied quickly to my messages. Service was scheduled easily and repairs were done in a timely fashion. Dale was very knowledgeable and fixed all issues. Pricing was very reasonable. I would highly recommend Drain Cam.

Susan Wise

1685983792

Even though we didn't end up using the services of Drain Cam may I say that the evaluation and appt. in our office was informative and efficient. We met Drain Cam at the St. Thomas Home-show and were impressed by the customer service. Following up on appointments set and discussing the matter in detail. Arrived on time and very respectful of our home/office space and family. The guys went above and beyond to check all drains and teach us so much about our 1950's space. They gave us a great referral and confirmed our hired contractor was a great choice to solve our water issues from the outside. Would highly recommend and appreciate all the service they provided for us!

CVD Photography /CVD Event Studio

1684415211

A very professional and honest company. They used their contact with the city to get them to fix the sewer pipe that we have been having issues with for 15+ years. They could have insisted that I needed to line my whole pipe but instead they were just happy that they could help me. I would highly recommend DrainCam. George and the guys were amazing.

Chris Calvert

1682626225

The staff were very good to work with. Prompt, efficient, kept us informed about what they were doing at all times.

Henrietta Luiting

1681341553

We have had an ongoing issue with our plumbing. We called Draincam and George and Dale were able to come over that day and determine the issue.They were very professional and explained what the problem was and how to resolve it.They sent a quote that day and we booked them for an extensive repair they were able to book the next week.Both times George and Dale came they were professional, efficient and they cleaned up after.I would highly recommend them.

Carrie Thornton

1679404090

Had a drain clogged when I called these guys. George was able to come out and fix the issue after only a few minutes! I would 100% use their services again, which came with a great value!! Thanks again!

Luke Gregor

1676388814

George was awesome! He was able to text me and figure out a time to swing by and give me and estimate, as soon as I was ready I was able to set up a date very quick to get a toilet installed. Quick, easy, knowledgeable, and affordable. Will recommend to others!

Sonny Sabina

1671134211

The plumber is extremely professional and highly skilled. He came with his son and they sorted out our faulty boiling water tap installation and modified the kitchen sink drain. Highly recommended, I will use his services again. Keep up the good job!!!

Roberto Moss

1668616408

George is amazing. Available quickly. He is a problem solver, very impressed with this young man. I would definitely recommend his company for any plumbing needs. Very reasonable price. It is a comfort to know I can call and they will fix whatever is the problem.

Jonna Sugden

1667431203

George is knowledgeable and great to work with. I appreciate that he was able to lay out several options for my renovations and accommodate my budget and needs.The Draincam service is great and provided me with a clear understanding of the plumbing issues that existed within my home. Wether it be general plumbing or specific sewer care I definitely recommend this company.

Nicholas Travalja

1666134228

George was friendly, accommodating and professional! He responded to our emergency after-hours call for a sewer backup at our rental property. He was professional and courteous with our tenants. So thankful for his quick work before the rains hit!

Roxanne Sylvestre

1665672089